Through the implementation of this methodology, the coaches of the Rafa Nadal Academy by Movistar prepare young players to immerse themselves in the future of tennis by applying personalized training systems combined with the characteristics that have marked Rafa and his winning spirit.

For this reason, special emphasis is placed on the development of the following skills and aptitudes. On the one hand, the improvement of the technique through the strokes and the supports. On the other hand, the conception of the game through tactics, competitive mentality and knowing how to learn from victories and defeats through emotional management, humility, respect and good predisposition and body language. And finally, the increase of intensity through mobility and anticipation, concentration and effort and the ability to overcome.

The Academy’s technical team in charge of implementing this methodology is directed by Toni Nadal and coordinated by the Head Coaches: Marc Gorriz, Joan Bosch and Gabriel Urpí. Under his supervision, the Lead Coaches lead each of the groups of players divided by level and age.

This methodology is also applied to the training sessions of the Padel school, adapting it to the characteristics of this sport. The Padel school has a specific technical team, with extensive experience in the preparation of players in basic, amateur and professional categories.

Responsible

Who is responsible for collecting, processing and transferring your personal data?

RAFA NADAL SPORTS CENTRE TENNIS CLUB

TAX ID: G-16589061

Postal address: Ctra. Calas de Mallorca s/n. 07500. Manacor. Balearic Islands

Phone number: (+34) 971.171.680

Contact e-mail addressfor data protection: info@rafanadalclub.com

Subject: Data Protection

Purposes

Why do we process your personal data?

The information provided to us by interested parties is used for the purpose of:

• Manage your reservation. That is to say, to materialize your decision to hire our lodging services and, if applicable, our sports program.

• Send you newsletters. That is, to send you news of interest related to the practice of sports and our values and activities.

• Inform you about advertising promotions and answer your queries: That is, manage your request for information and the sending of advertising, commercial or promotional communications of our services.

Your personal data will never be used for automated decisions or profiling.

How long will we keep your data?

The personal data you provide us with will be kept as long as their deletion is not requested by the interested party or as long as we need them for administrative, accounting or fiscal reasons according to the regulation that enables us to do so.

Legitimation

What is the legitimacy for the processing of your data?

The legal basis for the processing of your data is:

• Manage your reservation. Acceptance of the booking service offered on the website for the accommodation and/or sports program or activity selected.

• Send you newsletters. Your express consent, which derives from your voluntary subscription in the ‘subscribe to our weekly newsletter’ section, which you may waive at any time as detailed in the rights section.

• Inform you about advertising promotions and answer your queries: To manage your request through the web form and the sending of advertising, commercial or promotional communications of our services, your express consent given through the activation of the corresponding box on the web contact form, without which it will be impossible for you to send us data in a consensual manner. This action of acceptance reflects your free, specific, informed and unequivocal manifestation of will that as a data subject you allow us to process your personal data, of which we will keep a copy until you revoke it. You may revoke your consent in the manner detailed in the rights section.

Addressees

To which recipients will your data be communicated?

Companies of the group and/or collaborators in the provision of services:

Rafa Nadal Academy By Movistar

Rafa Nadal Residence

CENTER ESPORTIU DE MANACOR, S.L.

TAX ID: B-57717035

Postal address: Ctra. Calas de Mallorca s/n. 07500. Manacor. Balearic Islands

Phone number: (+34) 971.171.680

Contact e-mail addressfor data protection: info@rafanadalacademy.com

Subject: Data Protection

Official Data Protection Department

E-mail: lopd@rnsportscentre.com

Rafa Nadal Tennis Centre

Rafa Nadal Shop

RN TENNIS ACADEMY, S.L.

TAX ID: B-57941510

Postal address: Ctra. Calas de Mallorca s/n. 07500. Manacor. Balearic Islands

Phone number: (+34) 971.171.680

Contact e-mail addressfor data protection: info@rafanadalacademy.com

Subject: Data Protection

Official Data Protection Department

E-mail: lopd@rnsportscentre.com

Rafa Nadal Tennis Centre booking management

NEOBOOKINGS, S.L.

TAX ID:B-57298010

C/ Menéndez Pidal, 14. Sant Antoni de Portmany (07820) (Ibiza)

Passeig del Castell, 1. Esparreguera (08292) (BARCELONA)

Telephone: (+34) 902 88 66 23

Contact e-mail: info@neobookings.com

Virtual card management

Berrly Data Tools S.L. (“Berrly”)

TAX ID:B-67476192

C/Gran de Sant Andreu, 187 3r 2a Barcelona

Tel:+34 93 100 58 85

email:info@berrly.com

Rights

What are your rights when you provide us with your data?

Any person has the right to obtain confirmation as to whether or not we are processing personal data concerning them. The persons concerned have the right to:

• know what your data is used for and how long it is kept, whether automated decisions are made or profiling is performed and its consequences (see purpose section).

• file a complaint before the Spanish Data Protection Agency www.agpd.es if they understand that we are violating their rights.

• access to your personal data, as well as to request the rectification of inaccurate or incomplete data.

• request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected or you have objected to their processing, it is due to unlawful processing or you revoke your consent.

• request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims.

• Request the portability of your data to other service providers, whenever technically possible.

• In certain circumstances, such as when the processing is for direct marketing purposes, and for reasons relating to your particular situation, to object to the processing of your data, in these cases we will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

Source

How did we obtain your data?

The personal data that we treat in RAFA NADAL SPORTS CENTRE TENNIS CLUB through the web comes only from the contact forms, the cookies we use and your request to send the newsletter.

The categories of data processed are:

For the cases of contact forms:

• Identification and contact information: name, telephone and e-mail address

For the case of reservation management by the booking engine and the sale of products on-line:

• Identification and contact data: name, surname, postal address, e-mail, telephone, bank or credit card details.

Additional information about cookies

Cookies used on this website

In accordance with the obligation provided for in art. 22.2 of Law 34/2002, of July 11, 2002, on information society services and electronic commerce, you are informed that cookies are used on this website.

WHAT IS A COOKIE?

A cookie is a very small encrypted text file that a web server can store on a computer’s hard drive to store some information about the user. It can only be read by the website that sent it to the computer.

Normally websites use cookies to obtain statistical information about their web pages, and to analyze the behavior of their customers.

A cookie is not an executable file and cannot propagate or contain a virus, and cannot be longer than 4,000 characters.

WHICH ONES DO WE USE AT RAFA NADAL SPORTS CENTER?

We use session cookies to identify you and maintain your identification status. Session cookies are automatically deleted from the hard drive when the session ends. We also use cookies to collect anonymous, aggregated statistics that allow us to analyze how users use our website in order to improve it.

THIRD PARTY COOKIES ON THE RAFA NADAL SPORTS CENTRE TENNIS CLUB WEBSITE

Certain cookies are not installed by CENTRE ESPORTIU MANACOR SL, but by third parties dedicated to specific services aimed at the user. Since these third parties are the ones who proceed to their implementation, blocking and uninstalling them is governed by their specific conditions and mechanisms. Below is a description of cookies from third party suppliers authorized to place cookies on our website. website:

• Analytical CookiesCollect statistical data on the activity of the website. They are used to measure, analyze and report data, in order to understand and optimize the use of the website (Google Analytics).
• Advertising CookiesUser’s browsing interests, expressed preferences, interaction with the website, displayed and opened advertisements, visited web pages. Optimization of advertising spaces offered on websites to offer ads of interest to users, identify the effectiveness of advertising campaigns and improve them. (Google Adwords).
• Affiliation cookiesThese cookies allow you to track visits from other websites with which RAFA NADAL SPORTS CENTRE has an affiliation contract with the website you are visiting or to block third-party advertising cookies.

HOW TO MANAGE COOKIES IN THE BROWSER?

Through these links you will be able to acquire information on how to configure your browser:

• Firefox Thunderbird https://support.mozilla.org/es/kb/cookies-informacion-que-los-sitios-web-guardan-en-
  
• Internet Explorer (http://windows.microsoft.com/en-US/internet-explorer/deletemanagecookies# ie=ie- 11 (http://windows.microsoft.com/en-US/internet-explorer/deletemanagecookies#ie=ie- 11))
• Google Chrome: (https://support.google.com/chrome/answer/95647?hl=es

(https://support.google.com/chrome/answer/95647?hl=es))

Please be aware that not allowing certain cookies may affect the quality of your experience on our websites.

HOW DO WE OBTAIN YOUR PERMISSION TO USE COOKIES AND IN WHAT CASES MAY WE USE THEM?

The user expressly accepts that this website uses own and third party cookies to offer a better experience and service. By browsing or using our services the user accepts our use of cookies. However, the user has the option to prevent the generation of ‘cookies’ and the elimination of the same by selecting the appropriate option in your browser. In case of blocking the use of cookies in your browser, it is possible that some services or functionalities of the website may not be available. Own Cookies are those that are sent to the user’s terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.

Where technically possible and effective, the consent of the recipient to accept the processing of data may be provided through the use of the appropriate settings of the browser or other applications, provided that the recipient must proceed with their configuration during their installation or update through an express action to that effect.

The foregoing shall not prevent the possible storage or access of a technical nature for the sole purpose of carrying out the transmission of a communication over an electronic communications network or, to the extent strictly necessary, for the provision of an information society service expressly requested by the recipient.

In this sense, you are also informed that cookies used for any of the following purposes are exempt from compliance with the obligations established in Article 22.2 of the LSSI:

• Allow only communication between the user’s equipment and the network.
• Strictly to provide a service expressly requested by the user.
• We can conclude that the excepted cookies would be those that have the purpose:
• “User input” cookies
• Authentication or user identification cookies (session only)
• User security cookies.
• Media player session cookies
• Session cookies for load balancing
• User interface customization cookies
• Plug-in cookies for social content sharing

The user expressly accepts that this website uses own and third party cookies to offer a better experience and service. By browsing or using our services the user accepts our use of cookies. However, the user has the option to prevent the generation of ‘cookies’ and the elimination of the same by selecting the appropriate option in your browser. In case of blocking the use of cookies in your browser, it is possible that some services or functionalities of the website may not be available. Own Cookies are those that are sent to the user’s terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.

Conditions of use and utilization of the service

Obligation to use the service correctly

The conditions of access and use of this website are subject to current legislation and the principles of good faith and lawful use by the user of the same being prohibited, in general, any action to the detriment of RAFA NADAL SPORTS CENTRE TENNIS CLUB and contrary to this Legal Notice.

The user agrees to use this service without incurring in activities that may be considered illicit or illegal, that infringe the rights of CENTRE ESPORTIU MANACOR SL or third parties, or that may damage, disable, overload or deteriorate the service or prevent the normal use of the same by other users.

Request for contents

The user must refrain from making requests for content offered through this website using means or procedures other than those made available to them, other than those indicated on the website or other than those normally used on the Internet and provided that they do not entail a risk of disabling the service and its contents.

Prohibitions

The use of this website for illegal or unauthorized purposes is prohibited, in particular and without limitation:

• Any form of violation of the rights of third parties (right to privacy, self-image, intellectual and industrial property rights, etc.).

• Use the contents of this website to carry out any type of advertising, such as sending unsolicited e-mails (spam) or similar communication.

• Introduce computer viruses, defective files, or any other software or computer program that may cause damage or unauthorized alterations to the contents or systems accessible through this website.

Intellectual property and industrial property

The rights of reproduction, distribution and public communication of the website are owned by RAFA NADAL SPORTS CENTRE TENNIS CLUB. All texts, designs, contents, structure, databases, logos, source codes and other elements of the website are protected by the legislation and international treaties in force on the matter.

RAFA NADAL SPORTS CENTRE TENNIS CLUB holds all the intellectual property rights necessary to exploit the website and the set of elements that comprise it.

Any reproduction, distribution, public communication, transformation or any other form of exploitation of all or part of the contents of the website, carried out in any form or by any means, electronic, mechanical or otherwise, is strictly prohibited.

The infringement of these rights will give rise to the exercise of the corresponding judicial, civil and/or criminal proceedings. RAFA NADAL SPORTS CENTRE TENNIS CLUB is the owner of the trademarks, logos and domain names associated with the Services provided through its website, being prohibited its reproduction or use not authorized by the owner of the same.

Extension of liability and jurisdictions

The user shall be solely responsible for any infringements that may be incurred or damages that may be caused to third parties by the improper or illegitimate use of the website, possible damages that may arise from interference, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational functioning of the electronic or computer systems, caused by causes beyond the company’s control, delays or blockages in the use of such systems caused by deficiencies or overloads in the electronic or computer systems, telephone breakdowns or disconnections in the operative functioning of the electronic or computer systems, caused by reasons beyond the company’s control, delays or blockages in the use of said systems caused by deficiencies or overloads of telephone lines, overloads in the Internet system or in other electronic systems.

Users use hyperlinks at their own risk. Links on the website to other sites are provided for information purposes only and do not imply any association with the linked websites, nor do they imply any recommendation of the products or services offered by those sites.

RAFA NADAL SPORTS CENTRE TENNIS CLUB does not guarantee neither the conditions, nor the legality of the contents, nor the correct provision of services offered to users by third parties, which can be accessed through links established on these pages. RAFA NADAL SPORTS CENTRE TENNIS CLUB is not responsible for the hyperlinks that its clients may create through its web pages. RAFA NADAL SPORTS CENTRE TENNIS CLUB is not responsible for the “cookies” that third parties may install on the hard drive of the user’s computer. Neither will RAFA NADAL SPORTS CENTRE TENNIS CLUB be held responsible for typographical errors or inaccuracies that may be found in the contents of its website. In short, the user is solely responsible for the use made of the services, content, links (links) and hypertext included on the website.

For any litigious issues that may arise regarding the interpretation, application and/or compliance with this Legal Notice, as well as any claims that may arise from its use, Spanish law shall apply. The participants agree to submit to the jurisdiction of the Spanish Courts and Tribunals in case of conflict, expressly waiving any other jurisdiction that may correspond to them.

LEGAL NOTICE FOR THE USE OF PERSONAL DATA OF THE RAFA NADAL CLUB MEMBERSHIP APPLICATION

In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data (RGPD) and the Organic Law 3/2018 of December 5, 2018 on the protection of personal data and guarantee of digital rights (LOPD) we inform you that The data controller is CENTRE ESPORTIU MANACOR S.L.

The purpose of the image processing will be:

• Facilitate the introduction of improvements in future versions of the APPLICATION.
• Perform the processing of facility information, user access, demographic data, user screens and interaction, and blocking and exceptions.
• Under no circumstances will automated decisions be made with the images, nor will profiles be created.
• Inform you of notifications with discounts, promotions and activities.

The legal basis for the treatment is:

• Acceptance of the terms and conditions of the APPLICATION.
• Your consent to the processing of your data in order to inform you of discounts, promotions and activities.

The period of conservation of the information:

• Until the end of its contractual relationship with the company that owns the application, in the case of data necessary for the operation of the application.
• Until you revoke your consent, in the case of information necessary to notify you of discounts, promotions and activities.

Transfer of data:

The transfer of your image is foreseen for the following cases:

• To partner companies with which we collaborate in the present or in the future, in the case of notifications of discounts, promotions and activities.
• In those cases required in accordance with the regulations in force at any given time in order to fulfill our obligations to the public administration or to meet the requirements of the State Security Forces and Bodies and Judicial Bodies.

Your rights regarding the processing of your images are:

Access, rectification, deletion, portability, limit the processing or oppose to the processing, know what they are used for, to whom they are transferred and file claims before the Spanish Data Protection Agency (www.agpd.es) if you understand that we are violating your rights.

For more information about the processing or the exercise of your rights and the company’s privacy policy:

You can contact us:

• By e-mail to rgpd@rafanadalacademy.com with the subject ‘data protection’.
• By ordinary mail to Crtra. de Calas de Mallorca s/n. CP 07500. Manacor. Balearic Islands.

You can consult our privacy policy on the web:

https://www.rafanadalacademy.com/politica-de-privacidad

Who is responsible for collecting, processing and transferring your personal data?

RAFA NADAL SPORTS CENTRE TENNIS CLUB

TAX ID: G16589061

Mailing address: (+34) 676.732.954

Contact e-mail address for data protection: rgpd@rafanadalacademy.com

Subject: Data Protection

The user may contact our administration department at the address indicated for any questions or needs he/she may have regarding his/her personal data.

For what purposes do we process your personal data?

To manage your request for information or quotation through our contact forms.

Your personal data will never be used for automated decisions or profiling.

What is the legitimacy for the processing of your personal data?

The legal basis for the processing of your data is the referral you have made to us by checking the box to have read, accepted and understood our privacy policy to manage your requests for information through the contact forms and / or budget.

How long will we keep your personal data?

The personal data you provide us with will be kept as long as their deletion is not requested by the interested party or as long as we need them for administrative, accounting or fiscal reasons according to the regulation that enables us to do so.

Who has access to your personal data?

It is not foreseen to transfer the data collected through the web to third parties, except in those cases where it is required in accordance with the obligation in force at any time to meet our obligations to the public administration or to meet the requirements of the State Security Forces and Bodies and Judicial Bodies and to the companies of the group for the needs of the service with the aforementioned purposes.

What are your rights as users?

Any person has the right to obtain confirmation as to whether or not we are processing personal data concerning them. The persons concerned have the right to:

• Know what your data is used for and how long it is kept, whether automated decisions are made or profiling is performed and its consequences (see purpose section).
• File a complaint with the Spanish Data Protection Agency www.agpd.es if they understand that we are violating their rights .
• Access to your personal data, as well as to request the rectification of inaccurate and incomplete data.
• Request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected or you have objected to their processing, it is due to unlawful processing or you revoke your consent.
• Request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims.
• Request the portability of your data to other service providers, whenever technically possible.
• In certain circumstances, such as when the processing is for direct marketing purposes, and for reasons related to your particular situation, to object to the processing of your data, in these cases we will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

Cancellation of the communication sending service.

To unsubscribe from receiving our communications, simply contact us by e-mail at the address provided in the “data controller” section.

Use of cookies.

Our website may use cookies to help provide you with a good experience when you browse, you can learn more about our cookies in the cookie policy section.

Cookies used on this website

In accordance with the obligation provided for in art. 22.2 of Law 34/2002, of July 11, 2002, on information society services and electronic commerce, you are informed that cookies are used on this website.

WHAT IS A COOKIE?

A cookie is a very small encrypted text file that a web server can store on a computer’s hard drive to store some information about the user. It can only be read by the website that sent it to the computer.

Normally websites use cookies to obtain statistical information about their web pages, and to analyze the behavior of their customers.

A cookie is not an executable file and cannot propagate or contain a virus, and cannot be longer than 4,000 characters.

WHICH ONES DO WE USE AT RAFA NADAL SPORTS CENTER TENNIS CLUB?

We use session cookies to identify you and maintain your identification status. Session cookies are automatically deleted from the hard drive when the session ends. We also use cookies to collect anonymous, aggregated statistics that allow us to analyze how users use our website in order to improve it.

THIRD PARTY COOKIES ON THE RAFA NADAL SPORTS CENTRE TENNIS CLUB WEBSITE

Certain cookies are not installed by CENTRE ESPORTIU MANACOR SL, but by third parties dedicated to specific services aimed at the user. Since these third parties are the ones who proceed to their implementation, blocking and uninstalling them is governed by their specific conditions and mechanisms. Below is a description of cookies from third party suppliers authorized to place cookies on our website.

website:

1. Analytical CookiesCollect statistical data on the activity of the website. They are used to measure, analyze and report data, in order to understand and optimize the use of the website (Google Analytics).
2. Advertising CookiesUser’s browsing interests, expressed preferences, interaction with the website, displayed and opened advertisements, visited web pages. Optimization of advertising spaces offered on websites to offer ads of interest to users, identify the effectiveness of advertising campaigns and improve them. (Google Adwords).
3. Affiliation cookiesThese cookies allow you to track visits from other websites with which RAFA NADAL SPORTS CENTRE has an affiliation contract with the website you are visiting or to block third-party advertising cookies.

HOW TO MANAGE COOKIES IN THE BROWSER?

Through these links you will be able to acquire information on how to configure your browser:

• Firefox Thunderbird https://support.mozilla.org/es/kb/cookies-informacion-que-los-sitios-web-guardan-en-
• Internet Explorer (http://windows.microsoft.com/en-US/internet-explorer/deletemanagecookies# ie=ie- 11 (http://windows.microsoft.com/en-US/internet-explorer/deletemanagecookies#ie=ie- 11))
• Google Chrome: (https://support.google.com/chrome/answer/95647?hl=es

(https://support.google.com/chrome/answer/95647?hl=es))

Please be aware that not allowing certain cookies may affect the quality of your experience on our websites.

HOW DO WE OBTAIN YOUR PERMISSION TO USE COOKIES AND IN WHAT CASES MAY WE USE THEM?

The user expressly accepts that this website uses own and third party cookies to offer a better experience and service. By browsing or using our services the user accepts our use of cookies. However, the user has the option to prevent the generation of ‘cookies’ and the elimination of the same by selecting the appropriate option in your browser. In case of blocking the use of cookies in your browser, it is possible that some services or functionalities of the website may not be available. Own Cookies are those that are sent to the user’s terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.

Where technically possible and effective, the consent of the recipient to accept the processing of data may be provided through the use of appropriate browser settings or other applications, provided that the recipient must proceed with their configuration during installation or update through an express action to that effect.

The foregoing shall not prevent the possible storage or access of a technical nature for the sole purpose of carrying out the transmission of a communication over an electronic communications network or, to the extent strictly necessary, for the provision of an information society service expressly requested by the recipient.

In this regard, you are also informed that cookies used for any of the following purposes are exempt from compliance with the obligations established in Article 22.2 of the LSSI:

• Allow only communication between the user’s equipment and the network.
• Strictly to provide a service expressly requested by the user.
• We can conclude that the excepted cookies would be those that have the purpose:
  • “User input” cookies
  • Authentication or user identification cookies (session only)
  • User security cookies.
  • Media player session cookies
  • Session cookies for load balancing
  • User interface customization cookies
  • Plug-in cookies for social content sharing

The user expressly accepts that this website uses own and third party cookies to offer a better experience and service. By browsing or using our services the user accepts our use of cookies. However, the user has the option to prevent the generation of ‘cookies’ and the elimination of the same by selecting the appropriate option in your browser. In case of blocking the use of cookies in your browser, it is possible that some services or functionalities of the website may not be available. Own Cookies are those that are sent to the user’s terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.

GENERAL REGULATIONS OF THE FACILITIES

• Opening hours:
  • Monday to Friday 07:00 to 22:00
  • Saturday 08:00 to 21:00
  • Sundays and holidays 09:00 to 18:00

• Half an hour before closing time, entry will no longer be allowed and fifteen minutes before closing time the training spaces must be vacated for closing.

• SPA Schedule
  • Monday to Friday from 09:00 to 21:00
  • Saturday 09:00 to 20:00
  • Sundays and public holidays: 09:00 to 17:00

• To access the inside of the enclosure is mandatory to enter through the specific accesses and pass the card or key through the access control. The card or key is personal and non-transferable (lending it will result in the cancellation of the holder). Its loss or deterioration will imply the purchase of a new one.

• It is mandatory to always use the changing rooms to change, as it is not allowed to do so in any other part of the facilities.

ADMINISTRATIVE RULES AND CONDITIONS OF PAYMENT

• The first payment must be made in cash or by credit card at the reception desk at the time of registration.
• The following payments will be paid by direct debit between the 1st and 5th of each current month.
• If you wish to make the monthly payment in cash or by credit card at the reception desk, there will be a supplement of 5€ for administrative costs.
• The charge for a returned receipt is approximately €4.50, according to the rate imposed by the corresponding bank, which must be paid with the monthly payment from the 5th to the 25th of the corresponding month in cash or by credit card at the reception desk. If the amount is not paid after this date, the subscriber will be cancelled and will lose the rights of place and registration.
• Swimming course fees are payable monthly in September and quarterly from October, January and April. The charges will be made between the 1st and the 5th of the month by direct debit or credit card and if the payment is in cash or card at reception there will be a supplement of 5 € / month.
• If you leave the swimming course before the end of the term, the fee will not be refunded.

DIVESTITURES AND MODIFICATIONS

• In case you want to unsubscribe, you must notify before the 25th day of the month prior to the month in which the cancellation is requested. This procedure can be done at the reception, signing the cancellation form, or in writing via email info@rafanadalclub.com or whatsapp 971171675; indicating the full name and ID number.
• At the end of the contract, you can return the access key and recover the deposit. Cards are non-refundable.
• The fact of unsubscribing implies the loss of the registration fee and the rights acquired as a member.
• The subscriber may change the type of fee and bank details provided that he/she communicates this before the 25th day of the month prior to the month in which the change is requested.
• If unable to attend for a month, the subscriber may request a leave of absence fee which maintains the tuition. This must be requested by the 25th of the month prior to the month in which the change is requested.
• In the quarterly payment mode, it is NOT possible to take a leave of absence or leave of absence during the paid period. It can only be done in cases of force majeure.
• In the event that force majeure credit is authorized, such credit shall be valid for a maximum of one year from the date of the leave of absence.
• It is considered a case of force majeure:
  • Illness or injury that entails a prolonged sick leave of at least 1 month of duration for the full member, having to provide the corresponding medical certificate.

BEHAVIORAL NORMS

• For the benefit of all, it is necessary that users behave in an appropriate civic manner.
• Repeated misbehavior/misuse of the facilities at the discretion of the center, lack of respect or aggression to staff or repeated breaches of these rules, may result in temporary or permanent cancellation as a subscriber of the center, without the right to a refund of any amount paid in advance. The center reserves the right of admission.

Swimming pool

• The user who has contracted the pool fee is entitled to use the indoor heated pool. The outdoor pool is for the exclusive use of clients of the Sport Residence.
• The pool must be accessed with swimsuit, bathing cap and flip-flops. It is also mandatory to remove make-up and shower before entering the pool.
• In the free use lanes, it is necessary to swim always driving on the right.

Not allowed:

• Running on the pool beach and always follow the instructions of the lifeguards and the facility staff.
• Crossing the lanes, as it may disrupt the activity of other users.
• Access to the bathing area with street clothes or footwear, except for specific visits authorized by reception and with specific footwear protectors.
• It is not allowed to play in the pool at times not established for this purpose, nor the use of any material (inflatable balls or other objects that may pose a risk or nuisance to other users).
• Access is forbidden to persons suffering from infectious diseases, with an open wound or with skin problems and infections.
• Admission for children under 12 years of age if not accompanied by an adult (over 18 years of age).
• Smoking or eating.
• The entry of animals, except for guide dogs
• Insert glass objects.
• The use of music devices.
• Making topples and the use of thongs.

It is mandatory:

• Respect the safety standards of the facilities.
• Respect other users.
• Make use of the garbage cans.
• The use of a special diaper for water in children under 3 years of age, as well as a cap.
• The spaces for the different activities (members, courses, aquagym…) must be respected.

Swimming courses

• Swimming courses begin the first week of September and end the last week of June. There are no classes on holidays and there is no make-up time.
• Access is through the turnstiles at the reception and you have 15 minutes before the beginning to enter and 15 minutes after the end to leave. The duration of the courses is 30 minutes for babies and 45 minutes from three years old.
• Access must always be granted with the trainee’s personal card.
• Each minor trainee may be accompanied by an adult in the locker room.
• The adult will not be able to access the pool, except in case of babies, the person in charge will call the trainees at the time of the course and will deliver them at the end of the course in the corresponding changing room.
• The age for the use of the children’s locker room is from 3 to 8 years old, both included, from 9 years old onwards they go alone to the adult locker room.
• Babies will use the adult changing room, as the adult must get into the water with them.
• Eating in the locker rooms is prohibited.
• The use of diving goggles is recommended, as well as the use of neoprene if convenient.
• Swimming cap and flip-flops are mandatory.
• Mandatory water diaper for babies still wearing diapers.

Fitness and Directed Room

• For use by persons over 16 years of age.
• It is recommended to arrive on time to classes out of respect for other users and to avoid the risk of injury.

Not allowed:

• It is not permitted to enter the rooms with sports bags or large bags.
• The use of flip-flops or Muscle Shirt.
• Throwing the material abruptly to the ground.
• Eating in the rooms.
• Raising the tone of voice in such a way that it disturbs other users.

• It is not allowed to conduct personal or group trainings to people who do not belong to the team hired by Rafa Nadal Club.

It is mandatory:

• Use of towel, comfortable clothes and sneakers suitable for the activity.
• Collect and clean the material used, weights, accessories, etc.

Pilates Machines

• Reservation of a place in a group: the student will only be able to attend the activity at the time and on the day he/she has registered.
• Clothing: comfortable clothes, towel and water bottle are recommended.
• Classes that are not attended by the student or that coincide with a holiday will not be made up.

Yoga & Pilates Studio

• Take care of the space, order and materials. At the end of the activity, it is necessary to disinfect and tidy up the elements used, placing them in their corresponding place.
• Respect the instructor in his professional performance. The right of admission is reserved in case of breaking into class later than the first 5 minutes of courtesy, for the benefit of the group and respect for the rest of the students. Likewise, if the instructor considers that you would put your health at risk by participating in the activity, he/she may deny you entry for your own safety.
• Please be punctual at the beginning of the guided activities. Once the first 5 minutes are exceeded, you will not be able to attend the class, and it will be marked as an absence.
• The use of towel and appropriate sportswear is mandatory. For hygienic reasons, it is recommended to wear non-slip socks, and each student should bring his or her own mat.
• Pilates Machine Pilates fixed group classes are not recoverable in case of non-attendance. Holidays will not be reimbursed, since they are naturally compensated with the months that have 5 weeks. In both cases, the Yoga & Pilates Studio member is paying full monthly fees and not bonuses for number of classes.
• In the Studio hall it is necessary to be quiet in order to respect the preceding class that is ending. Enter and leave the room calmly, respecting the quietness of the other students and activities.
• The second door, next to room 3, will be used as the entrance door to room 2, and the first door, next to room 1, will be used as the exit door.
• During the class, please turn off any device (cell phone, Smartwatch, or similar) that may emit sounds and interrupt the activity.
• We want our Studio to be a place of inclusion, well-being and calm; a space to share and enjoy what we love. Ask yourself what you can humbly contribute from your person to favor it.
• Before performing an activity, students must communicate to the center any information that should be taken into account about the health of the Yoga & Pilates Studio member. Remember that, if you suffer from any injury and / or particular condition, it is MANDATORY to have authorization from the doctor or professional of reference, or allowing the realization of the activities. Yoga & Pilates Studio and its instructors are NOT responsible for possible injuries caused by poor execution of the exercises, by the recklessness of a student or incorrect use of the proposed material.
• If you are pregnant, congratulations! We will be happy to make you feel better with our classes. For safety reasons, always inform your instructor before the class begins and follow their recommendations or adaptations of the proposed exercises. Also, remember that you must be authorized by your gynecologist and/or midwife to take classes.

Changing rooms and showers

• The use of the changing rooms is mandatory. Access is exclusively for people using the facility.
• It is recommended not to bring valuables to the facility.
• For hygienic reasons, shaving or depilation is strictly forbidden and the changing rooms must be left in the best possible condition.
• Garbage cans should be used to dispose of hair, empty containers, papers, etc.
• The maximum age for a child to enter the locker room with an adult of the opposite sex is 6 years old.

Lockers

• Free daily use and rotation lockers are available for users, which can be used by linking the access card or key.
• Lockers must be left empty once the user is leaving the facility. Every night the lockers that are in daily use will be opened and the objects found will be removed.
• If you have problems with opening or closing the lock, the front desk staff should be notified.
• Food cannot be left in the lockers.
• The facility has lockers for rent.
• In the case of a rental locker, the user is responsible for the proper use and hygienic maintenance of the locker.

SPA REGULATIONS

• Children under 18 years of age are not allowed to enter.
• The use of cell phones is not allowed in the hydrothermal area.
• It is mandatory to wear a swimsuit or bikini and flip-flops.
• It is mandatory to wear a bathing cap for the use of the different pools.
• The use of a towel in the sauna is mandatory.
• Out of respect for other users, please keep a moderate tone of voice.
• We recommend not to use the spa in case of: pregnancy up to the 3rd month, for risky pregnancies you should consult your doctor; severe or uncontrolled hypertension; severe hypotension; infectious skin diseases; cardiovascular alterations without your doctor’s consent; recent bypass.
• Alcohol may not be consumed on the premises.
• Maximum capacity 20 people.
• In the case of booking treatments you can do so through the phone number and whatsapp (+34) 971 25 80 90 or email beautyspa@rafanadalclub.com.
• If you wish to cancel or change an appointment, please notify us at least 3 hours in advance (for gift vouchers, please notify us at least 24 hours in advance). Otherwise, 50% of the value of the treatment will be charged. In case of no-show or no notice, 100% will be charged.

Through the implementation of this methodology, the coaches of the Rafa Nadal Academy by Movistar prepare young players to immerse themselves in the future of tennis by applying personalized training systems combined with the characteristics that have marked Rafa and his winning spirit.

For this reason, special emphasis is placed on the development of the following skills and aptitudes. On the one hand, the improvement of the technique through the strokes and the supports. On the other hand, the conception of the game through tactics, competitive mentality and knowing how to learn from victories and defeats through emotional management, humility, respect and good predisposition and body language. And finally, the increase of intensity through mobility and anticipation, concentration and effort and the ability to overcome.

The Academy’s technical team in charge of implementing this methodology is directed by Toni Nadal and coordinated by the Head Coaches: Marc Gorriz, Joan Bosch and Gabriel Urpí. Under his supervision, the Lead Coaches lead each of the groups of players divided by level and age.

This methodology is also applied to the training sessions of the Padel school, adapting it to the characteristics of this sport. The Padel school has a specific technical team, with extensive experience in the preparation of players in basic, amateur and professional categories.

Responsible

Who is responsible for collecting, processing and transferring your personal data?

RAFA NADAL SPORTS CENTRE TENNIS CLUB

TAX ID: G-16589061

Postal address: Ctra. Calas de Mallorca s/n. 07500. Manacor. Balearic Islands

Phone number: (+34) 971.171.680

Contact e-mail addressfor data protection: info@rafanadalclub.com

Subject: Data Protection

Purposes

Why do we process your personal data?

The information provided to us by interested parties is used for the purpose of:

• Manage your reservation. That is to say, to materialize your decision to hire our lodging services and, if applicable, our sports program.

• Send you newsletters. That is, to send you news of interest related to the practice of sports and our values and activities.

• Inform you about advertising promotions and answer your queries: That is, manage your request for information and the sending of advertising, commercial or promotional communications of our services.

Your personal data will never be used for automated decisions or profiling.

How long will we keep your data?

The personal data you provide us with will be kept as long as their deletion is not requested by the interested party or as long as we need them for administrative, accounting or fiscal reasons according to the regulation that enables us to do so.

Legitimation

What is the legitimacy for the processing of your data?

The legal basis for the processing of your data is:

• Manage your reservation. Acceptance of the booking service offered on the website for the accommodation and/or sports program or activity selected.

• Send you newsletters. Your express consent, which derives from your voluntary subscription in the ‘subscribe to our weekly newsletter’ section, which you may waive at any time as detailed in the rights section.

• Inform you about advertising promotions and answer your queries: To manage your request through the web form and the sending of advertising, commercial or promotional communications of our services, your express consent given through the activation of the corresponding box on the web contact form, without which it will be impossible for you to send us data in a consensual manner. This action of acceptance reflects your free, specific, informed and unequivocal manifestation of will that as a data subject you allow us to process your personal data, of which we will keep a copy until you revoke it. You may revoke your consent in the manner detailed in the rights section.

Addressees

To which recipients will your data be communicated?

Companies of the group and/or collaborators in the provision of services:

Rafa Nadal Academy By Movistar

Rafa Nadal Residence

CENTER ESPORTIU DE MANACOR, S.L.

TAX ID: B-57717035

Postal address: Ctra. Calas de Mallorca s/n. 07500. Manacor. Balearic Islands

Phone number: (+34) 971.171.680

Contact e-mail addressfor data protection: info@rafanadalacademy.com

Subject: Data Protection

Official Data Protection Department

E-mail: lopd@rnsportscentre.com

Rafa Nadal Tennis Centre

Rafa Nadal Shop

RN TENNIS ACADEMY, S.L.

TAX ID: B-57941510

Postal address: Ctra. Calas de Mallorca s/n. 07500. Manacor. Balearic Islands

Phone number: (+34) 971.171.680

Contact e-mail addressfor data protection: info@rafanadalacademy.com

Subject: Data Protection

Official Data Protection Department

E-mail: lopd@rnsportscentre.com

Rafa Nadal Tennis Centre booking management

NEOBOOKINGS, S.L.

TAX ID:B-57298010

C/ Menéndez Pidal, 14. Sant Antoni de Portmany (07820) (Ibiza)

Passeig del Castell, 1. Esparreguera (08292) (BARCELONA)

Telephone: (+34) 902 88 66 23

Contact e-mail: info@neobookings.com

Virtual card management

Berrly Data Tools S.L. (“Berrly”)

TAX ID:B-67476192

C/Gran de Sant Andreu, 187 3r 2a Barcelona

Tel:+34 93 100 58 85

email:info@berrly.com

Rights

What are your rights when you provide us with your data?

Any person has the right to obtain confirmation as to whether or not we are processing personal data concerning them. The persons concerned have the right to:

• know what your data is used for and how long it is kept, whether automated decisions are made or profiling is performed and its consequences (see purpose section).

• file a complaint before the Spanish Data Protection Agency www.agpd.es if they understand that we are violating their rights.

• access to your personal data, as well as to request the rectification of inaccurate or incomplete data.

• request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected or you have objected to their processing, it is due to unlawful processing or you revoke your consent.

• request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims.

• Request the portability of your data to other service providers, whenever technically possible.

• In certain circumstances, such as when the processing is for direct marketing purposes, and for reasons relating to your particular situation, to object to the processing of your data, in these cases we will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

Source

How did we obtain your data?

The personal data that we treat in RAFA NADAL SPORTS CENTRE TENNIS CLUB through the web comes only from the contact forms, the cookies we use and your request to send the newsletter.

The categories of data processed are:

For the cases of contact forms:

• Identification and contact information: name, telephone and e-mail address

For the case of reservation management by the booking engine and the sale of products on-line:

• Identification and contact data: name, surname, postal address, e-mail, telephone, bank or credit card details.

Additional information about cookies

Cookies used on this website

In accordance with the obligation provided for in art. 22.2 of Law 34/2002, of July 11, 2002, on information society services and electronic commerce, you are informed that cookies are used on this website.

WHAT IS A COOKIE?

A cookie is a very small encrypted text file that a web server can store on a computer’s hard drive to store some information about the user. It can only be read by the website that sent it to the computer.

Normally websites use cookies to obtain statistical information about their web pages, and to analyze the behavior of their customers.

A cookie is not an executable file and cannot propagate or contain a virus, and cannot be longer than 4,000 characters.

WHICH ONES DO WE USE AT RAFA NADAL SPORTS CENTER?

We use session cookies to identify you and maintain your identification status. Session cookies are automatically deleted from the hard drive when the session ends. We also use cookies to collect anonymous, aggregated statistics that allow us to analyze how users use our website in order to improve it.

THIRD PARTY COOKIES ON THE RAFA NADAL SPORTS CENTRE TENNIS CLUB WEBSITE

Certain cookies are not installed by CENTRE ESPORTIU MANACOR SL, but by third parties dedicated to specific services aimed at the user. Since these third parties are the ones who proceed to their implementation, blocking and uninstalling them is governed by their specific conditions and mechanisms. Below is a description of cookies from third party suppliers authorized to place cookies on our website. website:

• Analytical CookiesCollect statistical data on the activity of the website. They are used to measure, analyze and report data, in order to understand and optimize the use of the website (Google Analytics).
• Advertising CookiesUser’s browsing interests, expressed preferences, interaction with the website, displayed and opened advertisements, visited web pages. Optimization of advertising spaces offered on websites to offer ads of interest to users, identify the effectiveness of advertising campaigns and improve them. (Google Adwords).
• Affiliation cookiesThese cookies allow you to track visits from other websites with which RAFA NADAL SPORTS CENTRE has an affiliation contract with the website you are visiting or to block third-party advertising cookies.

HOW TO MANAGE COOKIES IN THE BROWSER?

Through these links you will be able to acquire information on how to configure your browser:

• Firefox Thunderbird https://support.mozilla.org/es/kb/cookies-informacion-que-los-sitios-web-guardan-en-
  
• Internet Explorer (http://windows.microsoft.com/en-US/internet-explorer/deletemanagecookies# ie=ie- 11 (http://windows.microsoft.com/en-US/internet-explorer/deletemanagecookies#ie=ie- 11))
• Google Chrome: (https://support.google.com/chrome/answer/95647?hl=es

(https://support.google.com/chrome/answer/95647?hl=es))

Please be aware that not allowing certain cookies may affect the quality of your experience on our websites.

HOW DO WE OBTAIN YOUR PERMISSION TO USE COOKIES AND IN WHAT CASES MAY WE USE THEM?

The user expressly accepts that this website uses own and third party cookies to offer a better experience and service. By browsing or using our services the user accepts our use of cookies. However, the user has the option to prevent the generation of ‘cookies’ and the elimination of the same by selecting the appropriate option in your browser. In case of blocking the use of cookies in your browser, it is possible that some services or functionalities of the website may not be available. Own Cookies are those that are sent to the user’s terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.

Where technically possible and effective, the consent of the recipient to accept the processing of data may be provided through the use of the appropriate settings of the browser or other applications, provided that the recipient must proceed with their configuration during their installation or update through an express action to that effect.

The foregoing shall not prevent the possible storage or access of a technical nature for the sole purpose of carrying out the transmission of a communication over an electronic communications network or, to the extent strictly necessary, for the provision of an information society service expressly requested by the recipient.

In this sense, you are also informed that cookies used for any of the following purposes are exempt from compliance with the obligations established in Article 22.2 of the LSSI:

• Allow only communication between the user’s equipment and the network.
• Strictly to provide a service expressly requested by the user.
• We can conclude that the excepted cookies would be those that have the purpose:
• “User input” cookies
• Authentication or user identification cookies (session only)
• User security cookies.
• Media player session cookies
• Session cookies for load balancing
• User interface customization cookies
• Plug-in cookies for social content sharing

The user expressly accepts that this website uses own and third party cookies to offer a better experience and service. By browsing or using our services the user accepts our use of cookies. However, the user has the option to prevent the generation of ‘cookies’ and the elimination of the same by selecting the appropriate option in your browser. In case of blocking the use of cookies in your browser, it is possible that some services or functionalities of the website may not be available. Own Cookies are those that are sent to the user’s terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.

Conditions of use and utilization of the service

Obligation to use the service correctly

The conditions of access and use of this website are subject to current legislation and the principles of good faith and lawful use by the user of the same being prohibited, in general, any action to the detriment of RAFA NADAL SPORTS CENTRE TENNIS CLUB and contrary to this Legal Notice.

The user agrees to use this service without incurring in activities that may be considered illicit or illegal, that infringe the rights of CENTRE ESPORTIU MANACOR SL or third parties, or that may damage, disable, overload or deteriorate the service or prevent the normal use of the same by other users.

Request for contents

The user must refrain from making requests for content offered through this website using means or procedures other than those made available to them, other than those indicated on the website or other than those normally used on the Internet and provided that they do not entail a risk of disabling the service and its contents.

Prohibitions

The use of this website for illegal or unauthorized purposes is prohibited, in particular and without limitation:

• Any form of violation of the rights of third parties (right to privacy, self-image, intellectual and industrial property rights, etc.).

• Use the contents of this website to carry out any type of advertising, such as sending unsolicited e-mails (spam) or similar communication.

• Introduce computer viruses, defective files, or any other software or computer program that may cause damage or unauthorized alterations to the contents or systems accessible through this website.

Intellectual property and industrial property

The rights of reproduction, distribution and public communication of the website are owned by RAFA NADAL SPORTS CENTRE TENNIS CLUB. All texts, designs, contents, structure, databases, logos, source codes and other elements of the website are protected by the legislation and international treaties in force on the matter.

RAFA NADAL SPORTS CENTRE TENNIS CLUB holds all the intellectual property rights necessary to exploit the website and the set of elements that comprise it.

Any reproduction, distribution, public communication, transformation or any other form of exploitation of all or part of the contents of the website, carried out in any form or by any means, electronic, mechanical or otherwise, is strictly prohibited.

The infringement of these rights will give rise to the exercise of the corresponding judicial, civil and/or criminal proceedings. RAFA NADAL SPORTS CENTRE TENNIS CLUB is the owner of the trademarks, logos and domain names associated with the Services provided through its website, being prohibited its reproduction or use not authorized by the owner of the same.

Extension of liability and jurisdictions

The user shall be solely responsible for any infringements that may be incurred or damages that may be caused to third parties by the improper or illegitimate use of the website, possible damages that may arise from interference, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational functioning of the electronic or computer systems, caused by causes beyond the company’s control, delays or blockages in the use of such systems caused by deficiencies or overloads in the electronic or computer systems, telephone breakdowns or disconnections in the operative functioning of the electronic or computer systems, caused by reasons beyond the company’s control, delays or blockages in the use of said systems caused by deficiencies or overloads of telephone lines, overloads in the Internet system or in other electronic systems.

Users use hyperlinks at their own risk. Links on the website to other sites are provided for information purposes only and do not imply any association with the linked websites, nor do they imply any recommendation of the products or services offered by those sites.

RAFA NADAL SPORTS CENTRE TENNIS CLUB does not guarantee neither the conditions, nor the legality of the contents, nor the correct provision of services offered to users by third parties, which can be accessed through links established on these pages. RAFA NADAL SPORTS CENTRE TENNIS CLUB is not responsible for the hyperlinks that its clients may create through its web pages. RAFA NADAL SPORTS CENTRE TENNIS CLUB is not responsible for the “cookies” that third parties may install on the hard drive of the user’s computer. Neither will RAFA NADAL SPORTS CENTRE TENNIS CLUB be held responsible for typographical errors or inaccuracies that may be found in the contents of its website. In short, the user is solely responsible for the use made of the services, content, links (links) and hypertext included on the website.

For any litigious issues that may arise regarding the interpretation, application and/or compliance with this Legal Notice, as well as any claims that may arise from its use, Spanish law shall apply. The participants agree to submit to the jurisdiction of the Spanish Courts and Tribunals in case of conflict, expressly waiving any other jurisdiction that may correspond to them.

LEGAL NOTICE FOR THE USE OF PERSONAL DATA OF THE RAFA NADAL CLUB MEMBERSHIP APPLICATION

In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data (RGPD) and the Organic Law 3/2018 of December 5, 2018 on the protection of personal data and guarantee of digital rights (LOPD) we inform you that The data controller is CENTRE ESPORTIU MANACOR S.L.

The purpose of the image processing will be:

• Facilitate the introduction of improvements in future versions of the APPLICATION.
• Perform the processing of facility information, user access, demographic data, user screens and interaction, and blocking and exceptions.
• Under no circumstances will automated decisions be made with the images, nor will profiles be created.
• Inform you of notifications with discounts, promotions and activities.

The legal basis for the treatment is:

• Acceptance of the terms and conditions of the APPLICATION.
• Your consent to the processing of your data in order to inform you of discounts, promotions and activities.

The period of conservation of the information:

• Until the end of its contractual relationship with the company that owns the application, in the case of data necessary for the operation of the application.
• Until you revoke your consent, in the case of information necessary to notify you of discounts, promotions and activities.

Transfer of data:

The transfer of your image is foreseen for the following cases:

• To partner companies with which we collaborate in the present or in the future, in the case of notifications of discounts, promotions and activities.
• In those cases required in accordance with the regulations in force at any given time in order to fulfill our obligations to the public administration or to meet the requirements of the State Security Forces and Bodies and Judicial Bodies.

Your rights regarding the processing of your images are:

Access, rectification, deletion, portability, limit the processing or oppose to the processing, know what they are used for, to whom they are transferred and file claims before the Spanish Data Protection Agency (www.agpd.es) if you understand that we are violating your rights.

For more information about the processing or the exercise of your rights and the company’s privacy policy:

You can contact us:

• By e-mail to rgpd@rafanadalacademy.com with the subject ‘data protection’.
• By ordinary mail to Crtra. de Calas de Mallorca s/n. CP 07500. Manacor. Balearic Islands.

You can consult our privacy policy on the web:

https://www.rafanadalacademy.com/politica-de-privacidad

Who is responsible for collecting, processing and transferring your personal data?

RAFA NADAL SPORTS CENTRE TENNIS CLUB

TAX ID: G16589061

Mailing address: (+34) 676.732.954

Contact e-mail address for data protection: rgpd@rafanadalacademy.com

Subject: Data Protection

The user may contact our administration department at the address indicated for any questions or needs he/she may have regarding his/her personal data.

For what purposes do we process your personal data?

To manage your request for information or quotation through our contact forms.

Your personal data will never be used for automated decisions or profiling.

What is the legitimacy for the processing of your personal data?

The legal basis for the processing of your data is the referral you have made to us by checking the box to have read, accepted and understood our privacy policy to manage your requests for information through the contact forms and / or budget.

How long will we keep your personal data?

The personal data you provide us with will be kept as long as their deletion is not requested by the interested party or as long as we need them for administrative, accounting or fiscal reasons according to the regulation that enables us to do so.

Who has access to your personal data?

It is not foreseen to transfer the data collected through the web to third parties, except in those cases where it is required in accordance with the obligation in force at any time to meet our obligations to the public administration or to meet the requirements of the State Security Forces and Bodies and Judicial Bodies and to the companies of the group for the needs of the service with the aforementioned purposes.

What are your rights as users?

Any person has the right to obtain confirmation as to whether or not we are processing personal data concerning them. The persons concerned have the right to:

• Know what your data is used for and how long it is kept, whether automated decisions are made or profiling is performed and its consequences (see purpose section).
• File a complaint with the Spanish Data Protection Agency www.agpd.es if they understand that we are violating their rights .
• Access to your personal data, as well as to request the rectification of inaccurate and incomplete data.
• Request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected or you have objected to their processing, it is due to unlawful processing or you revoke your consent.
• Request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims.
• Request the portability of your data to other service providers, whenever technically possible.
• In certain circumstances, such as when the processing is for direct marketing purposes, and for reasons related to your particular situation, to object to the processing of your data, in these cases we will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

Cancellation of the communication sending service.

To unsubscribe from receiving our communications, simply contact us by e-mail at the address provided in the “data controller” section.

Use of cookies.

Our website may use cookies to help provide you with a good experience when you browse, you can learn more about our cookies in the cookie policy section.

Cookies used on this website

In accordance with the obligation provided for in art. 22.2 of Law 34/2002, of July 11, 2002, on information society services and electronic commerce, you are informed that cookies are used on this website.

WHAT IS A COOKIE?

A cookie is a very small encrypted text file that a web server can store on a computer’s hard drive to store some information about the user. It can only be read by the website that sent it to the computer.

Normally websites use cookies to obtain statistical information about their web pages, and to analyze the behavior of their customers.

A cookie is not an executable file and cannot propagate or contain a virus, and cannot be longer than 4,000 characters.

WHICH ONES DO WE USE AT RAFA NADAL SPORTS CENTER TENNIS CLUB?

We use session cookies to identify you and maintain your identification status. Session cookies are automatically deleted from the hard drive when the session ends. We also use cookies to collect anonymous, aggregated statistics that allow us to analyze how users use our website in order to improve it.

THIRD PARTY COOKIES ON THE RAFA NADAL SPORTS CENTRE TENNIS CLUB WEBSITE

Certain cookies are not installed by CENTRE ESPORTIU MANACOR SL, but by third parties dedicated to specific services aimed at the user. Since these third parties are the ones who proceed to their implementation, blocking and uninstalling them is governed by their specific conditions and mechanisms. Below is a description of cookies from third party suppliers authorized to place cookies on our website.

website:

1. Analytical CookiesCollect statistical data on the activity of the website. They are used to measure, analyze and report data, in order to understand and optimize the use of the website (Google Analytics).
2. Advertising CookiesUser’s browsing interests, expressed preferences, interaction with the website, displayed and opened advertisements, visited web pages. Optimization of advertising spaces offered on websites to offer ads of interest to users, identify the effectiveness of advertising campaigns and improve them. (Google Adwords).
3. Affiliation cookiesThese cookies allow you to track visits from other websites with which RAFA NADAL SPORTS CENTRE has an affiliation contract with the website you are visiting or to block third-party advertising cookies.

HOW TO MANAGE COOKIES IN THE BROWSER?

Through these links you will be able to acquire information on how to configure your browser:

• Firefox Thunderbird https://support.mozilla.org/es/kb/cookies-informacion-que-los-sitios-web-guardan-en-
• Internet Explorer (http://windows.microsoft.com/en-US/internet-explorer/deletemanagecookies# ie=ie- 11 (http://windows.microsoft.com/en-US/internet-explorer/deletemanagecookies#ie=ie- 11))
• Google Chrome: (https://support.google.com/chrome/answer/95647?hl=es

(https://support.google.com/chrome/answer/95647?hl=es))

Please be aware that not allowing certain cookies may affect the quality of your experience on our websites.

HOW DO WE OBTAIN YOUR PERMISSION TO USE COOKIES AND IN WHAT CASES MAY WE USE THEM?

The user expressly accepts that this website uses own and third party cookies to offer a better experience and service. By browsing or using our services the user accepts our use of cookies. However, the user has the option to prevent the generation of ‘cookies’ and the elimination of the same by selecting the appropriate option in your browser. In case of blocking the use of cookies in your browser, it is possible that some services or functionalities of the website may not be available. Own Cookies are those that are sent to the user’s terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.

Where technically possible and effective, the consent of the recipient to accept the processing of data may be provided through the use of appropriate browser settings or other applications, provided that the recipient must proceed with their configuration during installation or update through an express action to that effect.

The foregoing shall not prevent the possible storage or access of a technical nature for the sole purpose of carrying out the transmission of a communication over an electronic communications network or, to the extent strictly necessary, for the provision of an information society service expressly requested by the recipient.

In this regard, you are also informed that cookies used for any of the following purposes are exempt from compliance with the obligations established in Article 22.2 of the LSSI:

• Allow only communication between the user’s equipment and the network.
• Strictly to provide a service expressly requested by the user.
• We can conclude that the excepted cookies would be those that have the purpose:
  • “User input” cookies
  • Authentication or user identification cookies (session only)
  • User security cookies.
  • Media player session cookies
  • Session cookies for load balancing
  • User interface customization cookies
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The user expressly accepts that this website uses own and third party cookies to offer a better experience and service. By browsing or using our services the user accepts our use of cookies. However, the user has the option to prevent the generation of ‘cookies’ and the elimination of the same by selecting the appropriate option in your browser. In case of blocking the use of cookies in your browser, it is possible that some services or functionalities of the website may not be available. Own Cookies are those that are sent to the user’s terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.

GENERAL REGULATIONS OF THE FACILITIES

• Opening hours:
  • Monday to Friday 07:00 to 22:00
  • Saturday 08:00 to 21:00
  • Sundays and holidays 09:00 to 18:00

• Half an hour before closing time, entry will no longer be allowed and fifteen minutes before closing time the training spaces must be vacated for closing.

• SPA Schedule
  • Monday to Friday from 09:00 to 21:00
  • Saturday 09:00 to 20:00
  • Sundays and public holidays: 09:00 to 17:00

• To access the inside of the enclosure is mandatory to enter through the specific accesses and pass the card or key through the access control. The card or key is personal and non-transferable (lending it will result in the cancellation of the holder). Its loss or deterioration will imply the purchase of a new one.

• It is mandatory to always use the changing rooms to change, as it is not allowed to do so in any other part of the facilities.

ADMINISTRATIVE RULES AND CONDITIONS OF PAYMENT

• The first payment must be made in cash or by credit card at the reception desk at the time of registration.
• The following payments will be paid by direct debit between the 1st and 5th of each current month.
• If you wish to make the monthly payment in cash or by credit card at the reception desk, there will be a supplement of 5€ for administrative costs.
• The charge for a returned receipt is approximately €4.50, according to the rate imposed by the corresponding bank, which must be paid with the monthly payment from the 5th to the 25th of the corresponding month in cash or by credit card at the reception desk. If the amount is not paid after this date, the subscriber will be cancelled and will lose the rights of place and registration.
• Swimming course fees are payable monthly in September and quarterly from October, January and April. The charges will be made between the 1st and the 5th of the month by direct debit or credit card and if the payment is in cash or card at reception there will be a supplement of 5 € / month.
• If you leave the swimming course before the end of the term, the fee will not be refunded.

DIVESTITURES AND MODIFICATIONS

• In case you want to unsubscribe, you must notify before the 25th day of the month prior to the month in which the cancellation is requested. This procedure can be done at the reception, signing the cancellation form, or in writing via email info@rafanadalclub.com or whatsapp 971171675; indicating the full name and ID number.
• At the end of the contract, you can return the access key and recover the deposit. Cards are non-refundable.
• The fact of unsubscribing implies the loss of the registration fee and the rights acquired as a member.
• The subscriber may change the type of fee and bank details provided that he/she communicates this before the 25th day of the month prior to the month in which the change is requested.
• If unable to attend for a month, the subscriber may request a leave of absence fee which maintains the tuition. This must be requested by the 25th of the month prior to the month in which the change is requested.
• In the quarterly payment mode, it is NOT possible to take a leave of absence or leave of absence during the paid period. It can only be done in cases of force majeure.
• In the event that force majeure credit is authorized, such credit shall be valid for a maximum of one year from the date of the leave of absence.
• It is considered a case of force majeure:
  • Illness or injury that entails a prolonged sick leave of at least 1 month of duration for the full member, having to provide the corresponding medical certificate.

BEHAVIORAL NORMS

• For the benefit of all, it is necessary that users behave in an appropriate civic manner.
• Repeated misbehavior/misuse of the facilities at the discretion of the center, lack of respect or aggression to staff or repeated breaches of these rules, may result in temporary or permanent cancellation as a subscriber of the center, without the right to a refund of any amount paid in advance. The center reserves the right of admission.

Swimming pool

• The user who has contracted the pool fee is entitled to use the indoor heated pool. The outdoor pool is for the exclusive use of clients of the Sport Residence.
• The pool must be accessed with swimsuit, bathing cap and flip-flops. It is also mandatory to remove make-up and shower before entering the pool.
• In the free use lanes, it is necessary to swim always driving on the right.

Not allowed:

• Running on the pool beach and always follow the instructions of the lifeguards and the facility staff.
• Crossing the lanes, as it may disrupt the activity of other users.
• Access to the bathing area with street clothes or footwear, except for specific visits authorized by reception and with specific footwear protectors.
• It is not allowed to play in the pool at times not established for this purpose, nor the use of any material (inflatable balls or other objects that may pose a risk or nuisance to other users).
• Access is forbidden to persons suffering from infectious diseases, with an open wound or with skin problems and infections.
• Admission for children under 12 years of age if not accompanied by an adult (over 18 years of age).
• Smoking or eating.
• The entry of animals, except for guide dogs
• Insert glass objects.
• The use of music devices.
• Making topples and the use of thongs.

It is mandatory:

• Respect the safety standards of the facilities.
• Respect other users.
• Make use of the garbage cans.
• The use of a special diaper for water in children under 3 years of age, as well as a cap.
• The spaces for the different activities (members, courses, aquagym…) must be respected.

Swimming courses

• Swimming courses begin the first week of September and end the last week of June. There are no classes on holidays and there is no make-up time.
• Access is through the turnstiles at the reception and you have 15 minutes before the beginning to enter and 15 minutes after the end to leave. The duration of the courses is 30 minutes for babies and 45 minutes from three years old.
• Access must always be granted with the trainee’s personal card.
• Each minor trainee may be accompanied by an adult in the locker room.
• The adult will not be able to access the pool, except in case of babies, the person in charge will call the trainees at the time of the course and will deliver them at the end of the course in the corresponding changing room.
• The age for the use of the children’s locker room is from 3 to 8 years old, both included, from 9 years old onwards they go alone to the adult locker room.
• Babies will use the adult changing room, as the adult must get into the water with them.
• Eating in the locker rooms is prohibited.
• The use of diving goggles is recommended, as well as the use of neoprene if convenient.
• Swimming cap and flip-flops are mandatory.
• Mandatory water diaper for babies still wearing diapers.

Fitness and Directed Room

• For use by persons over 16 years of age.
• It is recommended to arrive on time to classes out of respect for other users and to avoid the risk of injury.

Not allowed:

• It is not permitted to enter the rooms with sports bags or large bags.
• The use of flip-flops or Muscle Shirt.
• Throwing the material abruptly to the ground.
• Eating in the rooms.
• Raising the tone of voice in such a way that it disturbs other users.

• It is not allowed to conduct personal or group trainings to people who do not belong to the team hired by Rafa Nadal Club.

It is mandatory:

• Use of towel, comfortable clothes and sneakers suitable for the activity.
• Collect and clean the material used, weights, accessories, etc.

Pilates Machines

• Reservation of a place in a group: the student will only be able to attend the activity at the time and on the day he/she has registered.
• Clothing: comfortable clothes, towel and water bottle are recommended.
• Classes that are not attended by the student or that coincide with a holiday will not be made up.

Yoga & Pilates Studio

• Take care of the space, order and materials. At the end of the activity, it is necessary to disinfect and tidy up the elements used, placing them in their corresponding place.
• Respect the instructor in his professional performance. The right of admission is reserved in case of breaking into class later than the first 5 minutes of courtesy, for the benefit of the group and respect for the rest of the students. Likewise, if the instructor considers that you would put your health at risk by participating in the activity, he/she may deny you entry for your own safety.
• Please be punctual at the beginning of the guided activities. Once the first 5 minutes are exceeded, you will not be able to attend the class, and it will be marked as an absence.
• The use of towel and appropriate sportswear is mandatory. For hygienic reasons, it is recommended to wear non-slip socks, and each student should bring his or her own mat.
• Pilates Machine Pilates fixed group classes are not recoverable in case of non-attendance. Holidays will not be reimbursed, since they are naturally compensated with the months that have 5 weeks. In both cases, the Yoga & Pilates Studio member is paying full monthly fees and not bonuses for number of classes.
• In the Studio hall it is necessary to be quiet in order to respect the preceding class that is ending. Enter and leave the room calmly, respecting the quietness of the other students and activities.
• The second door, next to room 3, will be used as the entrance door to room 2, and the first door, next to room 1, will be used as the exit door.
• During the class, please turn off any device (cell phone, Smartwatch, or similar) that may emit sounds and interrupt the activity.
• We want our Studio to be a place of inclusion, well-being and calm; a space to share and enjoy what we love. Ask yourself what you can humbly contribute from your person to favor it.
• Before performing an activity, students must communicate to the center any information that should be taken into account about the health of the Yoga & Pilates Studio member. Remember that, if you suffer from any injury and / or particular condition, it is MANDATORY to have authorization from the doctor or professional of reference, or allowing the realization of the activities. Yoga & Pilates Studio and its instructors are NOT responsible for possible injuries caused by poor execution of the exercises, by the recklessness of a student or incorrect use of the proposed material.
• If you are pregnant, congratulations! We will be happy to make you feel better with our classes. For safety reasons, always inform your instructor before the class begins and follow their recommendations or adaptations of the proposed exercises. Also, remember that you must be authorized by your gynecologist and/or midwife to take classes.

Changing rooms and showers

• The use of the changing rooms is mandatory. Access is exclusively for people using the facility.
• It is recommended not to bring valuables to the facility.
• For hygienic reasons, shaving or depilation is strictly forbidden and the changing rooms must be left in the best possible condition.
• Garbage cans should be used to dispose of hair, empty containers, papers, etc.
• The maximum age for a child to enter the locker room with an adult of the opposite sex is 6 years old.

Lockers

• Free daily use and rotation lockers are available for users, which can be used by linking the access card or key.
• Lockers must be left empty once the user is leaving the facility. Every night the lockers that are in daily use will be opened and the objects found will be removed.
• If you have problems with opening or closing the lock, the front desk staff should be notified.
• Food cannot be left in the lockers.
• The facility has lockers for rent.
• In the case of a rental locker, the user is responsible for the proper use and hygienic maintenance of the locker.

SPA REGULATIONS

• Children under 18 years of age are not allowed to enter.
• The use of cell phones is not allowed in the hydrothermal area.
• It is mandatory to wear a swimsuit or bikini and flip-flops.
• It is mandatory to wear a bathing cap for the use of the different pools.
• The use of a towel in the sauna is mandatory.
• Out of respect for other users, please keep a moderate tone of voice.
• We recommend not to use the spa in case of: pregnancy up to the 3rd month, for risky pregnancies you should consult your doctor; severe or uncontrolled hypertension; severe hypotension; infectious skin diseases; cardiovascular alterations without your doctor’s consent; recent bypass.
• Alcohol may not be consumed on the premises.
• Maximum capacity 20 people.
• In the case of booking treatments you can do so through the phone number and whatsapp (+34) 971 25 80 90 or email beautyspa@rafanadalclub.com.
• If you wish to cancel or change an appointment, please notify us at least 3 hours in advance (for gift vouchers, please notify us at least 24 hours in advance). Otherwise, 50% of the value of the treatment will be charged. In case of no-show or no notice, 100% will be charged.